Overview
Get help with Canvas issues such as logging in, accessing courses, viewing grades, submitting assignments, or using course tools. This support page connects you with resources and assistance to quickly resolve problems and keep your learning on track.
Service Offerings
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Login & Access Support – Help with logging in to Canvas, password resets, or multi-factor authentication issues.
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Course Enrollment & Visibility – Resolving missing courses, incorrect course listings, or enrollment errors.
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Content Access Problems – Troubleshooting missing files, locked modules, or broken links.
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Assignments & Submissions – Assistance with uploading, submitting, or resubmitting assignments and verifying successful submission.
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Gradebook & Grades Viewing – Help with locating grades, understanding grade display settings, and resolving visibility issues.
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Tool & Integration Issues – Support for embedded or linked apps such as Zoom, Microsoft Teams, Starfish, and Course Materials.
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System Performance & Errors – Addressing slow load times, error messages, or technical glitches within Canvas.
Additional Information
Visit the Digital Instruction Knowledge Base for how-to guides, troubleshooting tips, and Canvas resources.