What Is It?
Report call quality issues, voicemail access problems, or call setting disruptions. Request assistance with ZoomPhone setup, including configuring call settings, accessing voicemail, and integrating the ZoomPhone app on your devices.
Who Is Eligible to Use It?
This service is available to employees only.
Service Offerings
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Troubleshoot call quality and connectivity issues
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Assist with voicemail setup and access
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Resolve call setting disruptions and configuration errors
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Provide guidance on integrating the ZoomPhone app on desktop and mobile
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Support with transferring or retaining phone numbers during setup
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Address call routing and forwarding concerns
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Help with configuring call queues and automated responses
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Assist with accessing and managing call logs and voicemail transcripts
Where Can I Get It?
Submit a request by clicking the Request Service button on this page.
How Do I Use It?
Visit the Zoom Phone Knowledge Base article to learn more.