Service Catalog

Categories (12)

Accounts and Access

Services Related to Accounts and Requesting Access

Campus ID Cards (TigerCard)

Request, replace, or report issues with your official campus ID card. Services include requesting a new card, replacing lost or damaged cards, updating door access permissions, and reporting ID card issues related to access or functionality.

Classroom and AV Technology

Request help with classroom tech, AV equipment, multimedia setups, and training for instructional technology tools.

Computer, Device, and Printing Support

Services Related to Computer, Device and Printing Support

Email and Collaboration Tools

Services Related to Email, Calendar and Instant Messaging

Internal

Services Available Only to Internal Users

IT Security

Services Related to Security

Lost, Stolen or Damaged Device/Equipment

Report lost, stolen, or damaged computers, mobile devices, printers, or other College-issued technology and request assistance.

Network and Internet

Services Related to Wi-Fi and Network

Software and Applications

Services Related to Software and Applications

Web Conferencing, Telephones, and Voicemail

Support for desk phones, voicemail, and soft phone services. Request new phone setups, voicemail resets, number changes, or report issues with phone service or conferencing tools.

Services (1)

Report an Outage or Incident

For reporting outages, classroom emergencies, and urgent incidents such as equipment malfunctions, network disruptions, or security threats.