What Is It?
Request assistance with accessing or completing the required KnowBe4 Cybersecurity Awareness Training. This training is conducted twice a year and equips employees with essential skills to recognize and respond to potential security threats. Support includes login assistance, training access issues, and guidance on navigating the KnowBe4 platform.
Who Is Eligible to Use It?
This service is available to employees only.
Service Offerings
-
Assist with accessing the KnowBe4 training platform
-
Resolve login issues and password resets for KnowBe4
-
Address issues with phishing simulation emails and alerts
-
Troubleshoot training progress tracking and completion status
-
Support with accessing additional cybersecurity resources on KnowBe4
-
Assist with reporting suspicious activity identified during training
-
Provide reminders for training deadlines and compliance requirements
Where Can I Get It?
Submit a request by clicking the Request Service button on this page.
How Do I Use It?
Visit the Employee Cybersecurity Training article to learn more.