Service Catalog

Categories (15)

Accounts and Access

Services Related to Accounts and Requesting Access
Expand

Administrative Applications

Request help with applications like Banner, Formstack, Argos, and PeopleAdmin. Administrative Applications support key campus operations such as student records, HR, finance, and reporting.
Expand

Campus ID Cards (TigerCard)

Tigercard Campus ID Services provide support for room access requests, employee ID updates, third-party ID requests, reporting card issues, and general ID information updates. All requests must include complete details, and information updates must match HR records.
Expand

Classroom and AV Technology

Request help with classroom tech, AV equipment, multimedia setups, and training for instructional technology tools.
Expand

Computer, Device, and Printing Support

Services Related to Computer, Device and Printing Support
Expand

Digital Instruction

Support for faculty and students with learning management systems (LMS), including course design, course tools, best practices, accessibility, and troubleshooting.
Expand

Email and Collaboration Tools

Services Related to Email, Calendar and Instant Messaging
Expand

General Issues

Use this form to report tech issues not already listed in the ITS Service Catalog. Please check existing categories before submitting, as general requests may take longer to process if a more specific form is available.
Expand

IT Security

Services Related to Security
Expand

IT Training

Request ITS Training for classroom technology, digital tools, cybersecurity, or workflow support.
Expand

Lost, Stolen or Damaged Device/Equipment

Report lost, stolen, or damaged computers, mobile devices, printers, or other College-issued technology and request assistance.
Expand

Network and Internet

Services Related to Wi-Fi and Network
Expand

Software and Applications

Services Related to Software and Applications
Expand

The Grid by Morehouse College Campus App

The Grid is Morehouse College’s official campus app that brings together personalized tools, campus services, and real-time updates, all in one place. Designed for students, faculty, and staff, The Grid provides quick access to the systems and information you need to navigate campus life more efficiently.
Expand

Web Conferencing, Telephones, and Voicemail

Support for desk phones, voicemail, and soft phone services. Request new phone setups, voicemail resets, number changes, or report issues with phone service or conferencing tools.
Expand

Services (1)

Report an Outage or Incident

For reporting outages, classroom emergencies, and urgent incidents such as equipment malfunctions, network disruptions, or security threats.