Service Overview
Use this service to request changes to an existing departmental TDX portal. This service is intended for authorized TDX technicians who manage or support their department’s TDX content and services.
Requests submitted through this service will be reviewed by ITS to determine the appropriate changes, configuration requirements, and any additional information needed before implementation.
Who Is Eligible?
This service is available only to authorized TDX technicians for departmental TDX portals.
If you are not an authorized TDX technician for your department, please work with your department's designated TDX technician to request changes.
Service Offerings
Use this service to request changes such as:
- Portal/Home Page Updates
- Welcome or introductory content
- Buttons, tiles, and navigation
- Quick links
- Contact information
- Page layout or other portal content
- Service Catalog Updates
- Create a new service
- Update an existing service
- Remove or retire a service
- Update service descriptions, instructions, or related resources
- Modify service visibility or availability
- Form Updates
- Add, remove, or modify fields
- Update field instructions or help text
- Modify required fields
- Request conditional logic or dependencies
- Update routing or other form configuration
- Knowledge Base Updates
- Create a new Knowledge Base article or category
- Update an existing article
- Retire outdated content
- Update links between services and Knowledge Base resources
- Other TDX Portal Changes
- Access or visibility changes
- Navigation updates
- Department-specific configuration changes
- Other portal enhancements or revisions
How Can I Request Help?
Submit a request by clicking the Request Service button on this page.