Knowledge Base

Categories (9)

Accounts and Access

Articles related to account set up and use, passwords and access to systems.
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Classroom and AV Technology

Access resources and troubleshooting guides for classroom tech, AV equipment, multimedia setups, and instructional technology tools. Explore training materials and step-by-step assistance.
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Computer, Device, and Printing Support

Articles related to Computer, Device and Printing Support.
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Email, Calendar, and Messaging

Articles related to email, calendar and instant messaging.
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Internal

Internal articles only available to Internal Technicians.
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IT Security

Articles related to information security.
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Network and Internet

Explore articles related to Wi-Fi connectivity, wired network ports, VPN access, and overall network performance across campus.
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Software and Applications

Articles related to specific software and applications.
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Web Conferencing, Telephones and Voicemail

Articles related to video/web conferencing, telephones and voicemail.
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